Conditions générales de vente
Maison Petit Parc Paris
Last Updated: 10/09/2024
1. About Us
Maison Petit Parc Paris specializes in providing unique, high-quality picnic and gourmet box experiences in Paris. We craft each box with seasonal, fresh ingredients and carefully curated products to create an unforgettable outdoor dining experience.
2. Acceptance of Terms
By accessing or using Maison Petit Parc Paris's services, including browsing our website or ordering our products, you agree to abide by these General Terms and Conditions of Use (CGU). If you disagree with any part of these terms, please refrain from using our services.
3. Scope of Services
Maison Petit Parc Paris offers gourmet picnic experiences and boxed meals. These boxes can include, but are not limited to, fresh produce, artisanal products, snacks, and beverages. We ensure the highest quality and safety in packaging and delivering these goods to enhance our clients' experience.
4. Ordering Process
- 4.1 Product Availability: All orders depend on product availability. Maison Petit Parc Paris reserves the right to modify or remove products without prior notice.
- 4.2 Placing an Order: Orders can be placed through our website www.petitparcparis.com. Orders must be confirmed by email, and payment is required at the time of ordering.
- 4.3 Modifications and Cancellations: Changes to orders must be requested 48 hours in advance. We reserve the right to refuse changes based on availability. Cancellations can be requested up to 24 hours before the scheduled delivery time.
5. Pricing and Payment
- 5.1 Pricing: Prices are indicated in Euros and include applicable taxes. Maison Petit Parc Paris reserves the right to adjust prices at any time.
- 5.2 Payment Methods: We accept various payment methods, including credit card and online payment gateways.
- 5.3 Refunds: Refunds are subject to our cancellation and refund policy as specified in section 4.3.
6. Delivery
- 6.1 Delivery Areas: We provide delivery services within Paris and select locations in the surrounding areas.
- 6.2 Delivery Schedule: Deliveries for the picnics and gourmet boxes are typically the same day. For the other physical products a specific delivery times may vary depending on demand and product availability.
- 6.3 Delivery Charges: Delivery charges may apply based on location and order total. Fees are indicated at the time of checkout.
7. Customer Responsibilities
- 7.1 Accurate Information: The customer is responsible for providing accurate delivery details. Maison Petit Parc Paris is not responsible for failed deliveries due to incorrect or incomplete information.
- 7.2 Product Handling: Upon receiving the products, customers are responsible for following any provided storage and handling instructions to ensure food quality and safety.
8. Limitation of Liability
Maison Petit Parc Paris is committed to ensuring product quality; however, we are not liable for:
- Damages resulting from misuse, improper storage, or failure to follow care instructions.
- Delays or damages due to circumstances beyond our control, such as weather, strikes, or traffic delays.
- Allergic reactions or health issues that arise from ingredient sensitivities. Customers are advised to review product details and ingredient lists carefully.
9. Intellectual Property
All content, including text, images, and logos, on our website and promotional materials is the exclusive property of Maison Petit Parc Paris. Unauthorized use, distribution, or reproduction is strictly prohibited.
10. Privacy Policy
Please refer to our Privacy Policy for details on how we collect, use, and protect customer data.
11. Modification of Terms
Maison Petit Parc Paris reserves the right to modify these CGU at any time. Changes are effective upon posting on our website, and continued use of our services constitutes acceptance of these modifications.
12. Contact Information
For any inquiries regarding our services or these terms, please contact us:
Maison Petit Parc Paris
Email: booking.petitparc@gmail.com